This Privacy Policy applies to Housing Radar and its related entities. We recognize the importance of protecting your privacy and your rights regarding personal information.
Housing Radar recognises the importance of protecting your privacy and your rights regarding personal information. This Privacy Policy explains how we collect, use, and manage your personal information.
Personal information refers to any information that can identify you personally, as defined under the Privacy Act 1988 (Cth). This includes:
We collect personal information directly from you whenever reasonable and practical:
When you visit our website, we may send a 'cookie' to your computer to recognise your device and track activity.
Note: You can disable cookies in your browser settings. We may also log IP addresses to analyse trends and administer the website.
We collect personal information to perform business activities and provide quality customer service:
Providing products and services, responding to enquiries, and granting access to protected website areas.
Improving website performance, business processing, marketing, planning, and research.
Updating records, handling complaints, and complying with legal obligations.
We may disclose personal information to:
Our employees, related entities, and service providers
Suppliers and third parties with commercial relationships
Any organisation with your consent
We may send you marketing communications about products and services that may interest you via mail, SMS, fax, or email, in compliance with applicable laws.
You can opt out at any time using the provided facilities in our communications or by contacting us directly.
You may request access to personal information we hold about you by contacting us (see details on our website).
If you believe your privacy has been breached, please contact us with details so we can investigate according to our complaints handling procedures.
We may disclose personal information to overseas related entities and service providers for purposes such as data hosting.
Your information may be stored in the cloud overseas, and by using our services, you consent to this. We take reasonable steps to ensure overseas recipients comply with privacy obligations.
While we strive to protect your information, the internet is inherently insecure. We cannot guarantee security during transmission.
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.
Always check the privacy policy of any external website you visit.
If you have questions or concerns about this Privacy Policy, please contact us using the information below.
Our team is here to help with any privacy-related questions or concerns.
Use the contact link on our websiteWe aim to respond to all privacy inquiries within 2 business days.
We may update this Privacy Policy from time to time. The latest version will be posted on our website.
Last updated on 12 November 2025